C is for Controllers

One of the unusual things that I learned as a freight pilot is that air traffic controllers play an important role in whether you get your job done on time. In the night freight world, time is money, and subsequently, job security. Any number of things can put you behind schedule – mechanical issues, weather delays, etc. – but by simply being pleasant on the radio, you can minimize one of those variables exponentially. Controllers can either help you by vectoring you to land in front of slower traffic, or they can screw you over by slowing you down and making you wait for the commuter 15 miles out.
When you fly freight, you have the same call sign or flight number every night. The benefit to this is that it allows you to form a sort of symbiotic relationship with the controllers. They understand what you can do for them, and in turn they will do what they can to help you. If you’re not a jerk, that is. No one is going to want to cut you some slack if you’re a jerk.
One of my favorite examples of this give-and-take was during a flight from Milwaukee into Midway airport, my home base. I was flying south along the shore of Lake Michigan, and the controller wanted to know if I would like to land on runway 22L, which is the fastest way for me to get to our hangar on the south ramp.
When I told him, “Heck, yeah!” he asked me to keep my speed up, because he was sequencing me to land before a jet inbound to a crossing runway. “No problem,” I told him, excited to have a chance to make up a little time. Even though I was in a twin engine prop, I could easily outpace an airliner on final approach, and had the maneuverability to decelerate very quickly in order to land. 22L is one of the longer runways. There was plenty of room for me to make a fast approach, decelerate on short final, land and then just coast down to the end of the runway to taxi in.
When I checked in with the tower controller, the pilot of the inbound jet noted my callsign, “Starcheck,” and asked if he was racing a learjet to the airport. I’m pretty sure I made the controllers’ day when I answered in my best little girl voice, “No sir, I’m in a Baron” because I could hear them laughing in the background when I was cleared to land.
Still makes me giggle.
I guess the moral of the story is don’t be a jerk to anyone, but especially not to air traffic controllers.
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